Shipping & Delivery

Delivery information for your everyday essentials.

Delivery costs

Available shipping options and costs are shown at checkout for your order and address. For a delivery quote before ordering, contact hello@emotivelabs.com.au with your postcode and the products you are considering.

Need your order for a particular date? Please contact us before ordering so we can confirm the available delivery timeframe.

Tracking and order updates

Dispatch and delivery information is sent to the email address used for your order. Check your order email for updates and contact us with your order number if you need help.

Delivery questions

For help with an address, tracking or delivery issue, email hello@emotivelabs.com.au. Include your order number where available.

Returns & exchanges